General Terms and Conditions of Business (GTC)

1. Scope of Application These General Terms and Conditions (GTC) apply to all orders placed through our online shop by consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity. These GTC also apply to future business relations with entrepreneurs, without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby objected to; they shall only become part of the contract if we have expressly agreed to them.

2. Contractual Partner, Conclusion of Contract The purchase contract is concluded with Buffalo Boots GmbH. The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided for this purpose and explained in the order process. By clicking the order button, you submit a binding offer for the goods contained in the shopping cart. The confirmation of receipt of your order will be sent by email immediately after the order is submitted. We accept your offer within two days by

• sending a declaration of acceptance in a separate email or

• delivering the goods or

• if payment is made by credit card, immediately after placing the order. The option that applies to you depends on which of the listed events occurs first.

3. Contract Language, Contract Text Storage The language(s) available for the conclusion of the contract: German. We do not store the text of the contract.

4. Delivery Conditions Shipping costs may apply in addition to the stated product prices. More detailed provisions on any shipping costs that may apply can be found in the offers. We only deliver by shipping. Unfortunately, self-collection of the goods is not possible.

5. Payment The following payment methods are generally available in our shop: Credit Card When placing the order, you enter your credit card details. Your card will be charged immediately after placing the order. PayPal, PayPal Express During the order process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instruction to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You will receive further information during the order process. Amazon Pay To pay the invoice amount via the payment service provider Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg ("Amazon"), you must be registered with Amazon, identify yourself with your access data and confirm the payment instruction. The payment transaction will be carried out within one banking day after placing the order. A banking day is any working day with the exception of Saturdays, federal holidays and 24 and 31 December each year. You will receive further information during the order process. Klarna In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), we offer the following payment options. Payment via Klarna is only available for consumers. Unless otherwise regulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and in the order process. Purchase on Account via Klarna The invoice amount is due after dispatch of the goods and receipt of the invoice. Installment Purchase via Klarna You can pay the invoice amount in fixed monthly installments of at least the amount specified in the checkout process. The installment payment is due at the end of each month after Klarna has sent a monthly invoice. Further information on installment purchase including the general terms and conditions and the European standard information for consumer credit can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

6. Right of Withdrawal Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of Title The goods remain our property until full payment. For entrepreneurs, the following applies additionally: We retain title to the goods until full settlement of all claims from an ongoing business relationship. You may resell the reserved goods in the ordinary course of business; you assign all claims arising from this resale—regardless of a combination or mixing of the reserved goods with a new item—to us in advance in the amount of the invoice, and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you fail to meet your payment obligations.

8. Transport Damage The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such defects to the delivery agent as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance. The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the freight forwarder, carrier, or other person or institution designated to carry out the shipment. Among merchants, the obligation to inspect and give notice of defects regulated in § 377 HGB (German Commercial Code) applies. If you fail to give the notification regulated there, the goods shall be deemed approved, unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

9. Warranty and Guarantees The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop. For consumers, the limitation period for warranty claims for used goods is one year from delivery of the goods. For entrepreneurs, the limitation period for warranty claims is one year from the transfer of risk; the statutory limitation periods for the right of recourse under § 478 BGB remain unaffected. With respect to entrepreneurs, only our own specifications and the manufacturer's product descriptions included in the contract apply as an agreement on the quality of the goods; we accept no liability for public statements by the manufacturer or other advertising statements. If the delivered item is defective, we initially provide a warranty to entrepreneurs at our discretion by rectification of the defect (repair) or delivery of a defect-free item (replacement delivery). The above limitations and shortening of periods do not apply to claims for damages caused by us, our legal representatives or vicarious agents

• for injury to life, body or health

• for intentional or grossly negligent breach of duty

• for guarantee promises, if agreed

• if the scope of the Product Liability Act applies.

10. Liability We are always liable without limitation for claims due to damages caused by us, our legal representatives or vicarious agents

• for injury to life, body or health,

• for intentional or grossly negligent breach of duty,

• for guarantee promises, if agreed, or

• if the scope of the Product Liability Act applies. In case of violation of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) due to slight negligence by us, our legal representatives or vicarious agents, the liability is limited to the amount of the damage foreseeable at the time of contract conclusion and typically to be expected. Otherwise, claims for damages are excluded.

11. Dispute Resolution The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/. We are not obliged and not willing to participate in a dispute resolution procedure before a consumer arbitration board.

12. Liability Buffalo shall only be liable for damages other than those resulting from injury to life, body, or health if such damages are due to intentional or grossly negligent conduct or a culpable breach of a material contractual obligation (so-called “cardinal obligation”—i.e., an obligation whose fulfillment enables the proper performance of the contract in the first place and on the compliance with which the contractual partner regularly relies and may rely) by Buffalo or its agents. The provisions of the German Product Liability Act remain unaffected; liability for the fraudulent concealment of a defect, for an expressly guaranteed quality, and for personal injury remains unlimited. If Buffalo negligently breaches a material contractual obligation, liability for property damage is limited to the typically foreseeable damage. Data communication via the Internet cannot be guaranteed to be error-free and/or available at all times given the current state of technology. Therefore, Buffalo is not liable for the continuous and uninterrupted availability of its online shop nor for any technical or electronic errors beyond Buffalo’s control. If links to other websites or sources are provided, Buffalo is not responsible or liable for the availability of such external sites or sources. Buffalo does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or sources unless Buffalo has positive knowledge of the illegality of such content. Buffalo is not liable for data loss if the damage would not have occurred in the case of proper data backup by the customer. Proper data backup is assumed if the customer demonstrably backs up their data at least weekly in machine-readable form, thereby ensuring that the data can be restored with reasonable effort. Buffalo's liability for data loss is limited to the typical recovery effort that would have been required with proper data backup.

13. Prohibition of Set-Off; Right of Retention The customer is not entitled to offset their own claims against Buffalo's payment claims unless the customer's claims are undisputed or have been legally established or are disputed but ready for decision. The customer is not entitled to assert rights of retention—also due to complaints—against Buffalo's payment claims unless they result from the same contractual relationship.

14. Severability Clause; Applicable Law Provider Identification: Buffalo Boots GmbH Schanzenstraße 41 51063 Cologne Germany

Managing Directors: Mirko Ostendörfer, Tim Spickenbom Commercial Register Number: HRB 94621 Register Court: Local Court of Cologne, Germany Company Headquarters: Cologne, Germany VAT Identification Number: DE113832947

Contact Germany Phone: +49 (0) 30 – 20179 105 (local rate) Fax: +49 (0) 30 – 20179 155 (local rate)

Contact Austria Phone: +43 (0) 1 – 26750 54 (local rate) Fax: +43 (0) 1 – 26756 06 (local rate)

Note on Packaging Ordinance: To fulfill our obligations under the German Packaging Ordinance, we have joined the exemption system (§ 6 para. 3 VerpackV) of Landbell AG. Further information can be found at www.landbell.de.

If one or more provisions of these GTC are invalid, this shall not affect the validity of the remaining provisions of the contract. The invalid provision shall be replaced by the applicable statutory provision. German law shall apply to the conclusion and execution of all contracts. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded. If Buffalo identifies security-relevant risks or vulnerabilities during the use of the online shop or associated user accounts, Buffalo reserves the right to take preventive measures. This may result in a temporary restriction of access to the online shop or user accounts. Under applicable law, we are required to inform consumers of the existence of the European Online Dispute Resolution platform, which can be used to resolve disputes without involving a court. The platform is provided by the European Commission and can be accessed here: http://ec.europa.eu/odr. However, we would like to point out that we are generally not willing to participate in dispute resolution proceedings within the framework of the European Online Dispute Resolution platform.

15. Livereach Participation Terms We found your post and love your style! That’s why we’d love to share your photo/video with the world. IF YOU REPLY WITH #YESBUFFALO: You give us your permission to use your post. Specifically, you grant Buffalo Boots GmbH (hereinafter "Buffalo") a non-exclusive, perpetual, royalty-free, worldwide license to use your posts, photos, and videos to which you respond with #YESbuffalo (hereinafter “Posts”). This includes use in the Buffalo online shop, newsletters, catalogs, emails, Buffalo’s social media channels, and in Buffalo retail stores. Buffalo may use, reproduce, distribute, combine with other materials, modify, or edit your Posts at its sole discretion.

You also confirm that: ▪ You are at least eighteen (18) years old, ▪ You own all rights to your Posts, ▪ All persons appearing in your Posts have given express permission for their image to be used, ▪ The use of your Posts by Buffalo does not violate any third-party rights, and ▪ You have read and agree to these Terms and Conditions.

We will process your username/alias and any other personal data from your public post in accordance with our "Privacy Policy". You may exercise your right of access, erasure, rectification, or restriction of processing of your personal data at any time by sending an email to: [email protected].